Shipping Policy

Shipping Policy

Last Updated: July 28, 2025

At STARQI HANG, we aim to deliver your orders quickly and reliably. Below, you’ll find detailed information about our shipping rates, delivery times, and policies.

1. Shipping Rates by Destination

Note: Express shipping (3–5 business days) is available at checkout for an additional fee.

2. Order Processing Time

• Orders are processed within 1–2 business days (excluding weekends/holidays).

• You’ll receive a tracking number via email once your order ships.

3. Shipping Restrictions

• Remote Areas: Additional fees or delays may apply (e.g., Alaska, Hawaii, rural regions).

• Customs & Duties: International customers are responsible for any import taxes (not included in shipping costs).

4. Track Your Order

Once shipped, track your package using the link in your confirmation email or via:
🔹 UPS Tracking
🔹 DHL Tracking

5. Shipping FAQs

Q: Do you offer free shipping?
A: Free standard shipping is available for orders over $100 (or equivalent in local currency) to select regions.

Q: What if my package is delayed?
A: Delays can occur due to customs, weather, or carrier issues. Contact us at service@starqihang.com for assistance.

Q: Can I change my shipping address after ordering?
A: Address changes must be requested within 24 hours of purchase. Email us immediately!

6. Contact Us

For urgent shipping inquiries:
📧 Email: service@starqihang.com
📞 Phone: +86 13589784556 (Mon–Fri, 9:00 AM – 6:00 PM GMT+8)

STARQI HANG – Fast, Reliable, and Transparent Shipping Worldwide.